====== Service Level Agreement ======

The [[/:Technical Support Agreement|Technical Support Agreement]] covers //functional// issues with SavaPage Software for all Community Residents and Visitors.
However, those who need //operational// support can purchase a Service Level Agreement (SLA) contract as offered by their [[Partner List|Deployment Partner]].

> [[https://www.datraverse.com/|Datraverse B.V.]] offers a flexible SLA Base Contract on top of which //SLA Support Units// can be purchased as a reservation (purse) for future support requests. See the [[https://wiki.datraverse.com/doku.php?id=services:operational:sla | Service Level Agreement Details]].