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service_level_agreement [2019/04/19 16:29]
rijk
service_level_agreement [2019/11/10 15:36] (current)
admin
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 However, those who need //​operational//​ support can purchase a Service Level Agreement (SLA) contract as offered by their [[Partner List|Deployment Partner]]. However, those who need //​operational//​ support can purchase a Service Level Agreement (SLA) contract as offered by their [[Partner List|Deployment Partner]].
  
-[[https://​www.datraverse.com/​|Datraverse B.V.]] offers a flexible SLA Base Contract on top of which //SLA Support Units// can be purchased as a reservation (purse) for future support requests. See the [[https://​wiki.datraverse.com/​doku.php?​id=services:​operational:​sla | Service Level Agreement Details]]. ​|+[[https://​www.datraverse.com/​|Datraverse B.V.]] offers a flexible SLA Base Contract on top of which //SLA Support Units// can be purchased as a reservation (purse) for future support requests. See the [[https://​wiki.datraverse.com/​doku.php?​id=services:​operational:​sla | Service Level Agreement Details]].
  
  • service_level_agreement.txt
  • Last modified: 2019/11/10 15:36
  • by admin